Due to the nature of our small brand and COVID 19 regulations, we have decided to not accept returns at this time. We will try to accommodate as much as possible but unfortunately no guarantees can be made. If you have and issues with your order being defective, please e-mail us at info@farrojewelry.com.
If you have any issues or inquiries feel free to email us at support@farrojewelry.com with your order number and name. Please allow up to 24 hours for a response.
Everyone has different sensitivities to metals depending on their body’s chemistry. Literally, everyone is different.
We list the type of metal and plating on every product page. If you are sensitive to metals we do not recommend plated jewelry. It is up to you to know if you have an allergy to base metals or brass.
Not all types of jewelry are meant to be worn everyday, therefore jewelry can tarnish with wear.
Plated jewelry should only be worn on occasion. We never recommend wearing jewelry in the shower, working out, washing your hands, sleeping or depending on the metal, on a daily basis.
If you are looking to wear your jewelry everyday we recommend solid sterling silver or gold filled and vermeil gold. We are not liable for plated jewelry tarnishing after extended wear.
